Privacy Policy | Dynamic Entertainment
Legal

Privacy Policy

How we collect, use, and protect your information.

Effective Date: February 2, 2026
Section 01

Introduction

Dynamic Entertainment ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dtxent.com (the "Site"), subscribe to our mailing list, or interact with our services.

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our Site.

Section 02

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you interact with our Site, including:

  • Contact Information: Name, email address, and phone number when you subscribe to our Fan Club, submit a contact form, or inquire about events.
  • Communication Data: Any messages, feedback, or information you send to us through the Site or via email.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

  • Device & Browser Data: IP address, browser type, operating system, device type, and screen resolution.
  • Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and other browsing behavior.
  • Cookies & Tracking Technologies: We use cookies, pixel tags, and similar technologies to enhance your experience and collect analytics data.

Dynamic Entertainment does not process ticket payments directly. All ticket transactions occur on third-party platforms (Ticketmaster, TixPlug, Saffire, etc.), and we do not collect or store your payment card information.

Section 03

How We Use Your Information

We use the information we collect for the following purposes:

Purpose Details
Event Communications Send you early access announcements, event updates, schedule changes, and promotional materials related to our concerts, shows, and events.
Site Operations Operate, maintain, and improve the functionality and performance of our Site.
Customer Support Respond to your inquiries, feedback, and requests submitted through our contact form or other channels.
Analytics & Improvement Analyze usage patterns to understand how visitors interact with our Site, identify trends, and improve our content and user experience.
Legal Compliance Comply with applicable laws, regulations, and legal obligations, and to protect our rights and interests.
Section 04

Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to personalize your experience, remember your preferences, and collect analytical data. Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

  • Essential Cookies: Required for basic Site functionality, such as page navigation and secure area access.
  • Analytics Cookies: Help us understand how visitors interact with the Site by collecting anonymous usage data.
  • Marketing Cookies: Used to deliver relevant event promotions and measure the effectiveness of our advertising campaigns.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Site.

Section 05

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party vendors who assist us with email marketing, website hosting, analytics, and other operational services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Third-Party Ticketing Platforms: When you click a ticket link on our Site, you are redirected to a third-party platform. Your interactions on those platforms are governed by their respective privacy policies.
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Dynamic Entertainment, our users, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Section 06

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Mailing list subscriber data is retained until you unsubscribe. Analytics data is retained in aggregated, anonymized form and does not identify individual users.

Section 07

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Section 08

Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Access & Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out of Communications: You may unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.
  • Cookie Preferences: You may adjust your cookie settings through your browser at any time.

To exercise any of these rights, please contact us using the information provided below.

Section 09

Third-Party Links

Our Site contains links to third-party websites, including ticketing platforms (Ticketmaster, TixPlug, Saffire), social media platforms, and venue websites. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing any personal information.

Section 10

Children's Privacy

Our Site is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

Section 11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Section 12

Texas & U.S. Privacy Compliance

Dynamic Entertainment operates primarily in the State of Texas and complies with applicable U.S. privacy laws. If you are a resident of a state with specific consumer privacy rights (such as California, Virginia, Colorado, or Texas under the Texas Data Privacy and Security Act), you may have additional rights, including the right to know, access, delete, and opt out of the sale of your personal data. Please contact us to exercise any state-specific rights.

Privacy Questions or Requests?

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please reach out:

Dynamic Entertainment
Phone: (956) 454-6358
Website: dtxent.com
Contact Page: dtxent.com/contact-us