How we collect, use, and protect your information.
Dynamic Entertainment ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dtxent.com (the "Site"), subscribe to our mailing list, or interact with our services.
By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our Site.
We may collect personal information that you voluntarily provide when you interact with our Site, including:
When you visit our Site, certain information may be collected automatically, including:
Dynamic Entertainment does not process ticket payments directly. All ticket transactions occur on third-party platforms (Ticketmaster, TixPlug, Saffire, etc.), and we do not collect or store your payment card information.
We use the information we collect for the following purposes:
| Purpose | Details |
|---|---|
| Event Communications | Send you early access announcements, event updates, schedule changes, and promotional materials related to our concerts, shows, and events. |
| Site Operations | Operate, maintain, and improve the functionality and performance of our Site. |
| Customer Support | Respond to your inquiries, feedback, and requests submitted through our contact form or other channels. |
| Analytics & Improvement | Analyze usage patterns to understand how visitors interact with our Site, identify trends, and improve our content and user experience. |
| Legal Compliance | Comply with applicable laws, regulations, and legal obligations, and to protect our rights and interests. |
Our Site uses cookies and similar technologies to personalize your experience, remember your preferences, and collect analytical data. Cookies are small text files stored on your device when you visit a website.
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Site.
We do not sell your personal information. We may share your information in the following limited circumstances:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Mailing list subscriber data is retained until you unsubscribe. Analytics data is retained in aggregated, anonymized form and does not identify individual users.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have certain rights regarding your personal information:
To exercise any of these rights, please contact us using the information provided below.
Our Site contains links to third-party websites, including ticketing platforms (Ticketmaster, TixPlug, Saffire), social media platforms, and venue websites. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing any personal information.
Our Site is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Dynamic Entertainment operates primarily in the State of Texas and complies with applicable U.S. privacy laws. If you are a resident of a state with specific consumer privacy rights (such as California, Virginia, Colorado, or Texas under the Texas Data Privacy and Security Act), you may have additional rights, including the right to know, access, delete, and opt out of the sale of your personal data. Please contact us to exercise any state-specific rights.
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please reach out:
Dynamic Entertainment
Phone: (956) 454-6358
Website: dtxent.com
Contact Page: dtxent.com/contact-us